Avesis

Customer Engagement Specialist

Remote, USA

Sponsorship not specified$40k-$60kDetected 34 days ago

ComplianceExcelCustomer SupportHIPAAResearchLeadershipCommunicationCollaborationAdaptabilityMicrosoft OfficeMicrosoft TeamsFiber Optics

About the role

IF YOUR EXPERIENCE ALIGNS, WE'LL REACH OUT AS POSITIONS BECOME AVAILABLE.
As a Customer Engagement Specialist in our Dental Medicaid Call Center, you will be the vital link between our members and their dental care needs.
Join a dynamic team dedicated to making a difference in the lives of underserved communities while advancing your career in a supportive and collaborative environment!

Dynamic, modern work environments that promote collaboration and creativity to develop and empower talent.

High School Diploma or equivalent required.
1+ year of experience in a high-volume call center.
Ability to work 40 hours/week, Monday - Friday, with shift availability between 7:00 a.m. and 9:00 p.m. Eastern Time is required.
Proficient computer skills including Microsoft Word, Excel, Outlook required.
Internet connection must be through a cable broadband or fiber optic internet service provider with speeds of at least 50 Mbps download/25 Mbps upload required. *No mobile hot spots permitted.
Proficiency to navigate multiple computer software/systems and multi-screen functionality with ease.
Excellent verbal communication skills with the ability to present information in an empathetic, clear, way.
Overtime may be required at times during peak seasons.
Associate's Degree in Business, Management, or Operations.
Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience.

At Avēsis, we strive to design equitable, and competitive compensation programs.

Excellent medical, dental, supplemental health, life and vision coverage for you and your dependents with no wait period.
Life and disability insurance.
Tuition assistance, paid parental leave and backup family care.
We volunteer within our local communities, create educational alliances with colleges, drive a variety of initiatives in sustainability.
Flexible time off, dress code, and work location policies to balance your work and life in the ways that suit you best.

At Avēsis, We See You.
We celebrate differences and are building a culture of inclusivity and diversity.
We are proud to be an Equal Employment Opportunity employer that considers all qualified applicants and does not discriminate against any person based on ancestry, age, citizenship, color, creed, disability, familial status, gender, gender expression, gender identity, marital status, military or veteran status, national origin, race, religion, sexual orientation, or any other characteristic.
At Avēsis, we believe that, to operate at the peak of excellence, our workforce needs to represent a rich mixture of diverse people, all focused on providing a world-class experience for our clients.

y employer that considers all qualified applicants and does not discriminate against any person based on ancestry, age, citizenship, color, creed, disability, familial status, gender, gender expression, gender identity,

This listing is sourced directly from Avesis's careers page and normalized into a canonical job model.