Capital One

Capital One

Part Time Branch Ambassador - Overlook Gateway

Elkridge, MD · Part-time

No sponsorshipDetected 23 days ago
RESTCustomer SupportCommunicationAdaptability

About the role

  • Part Time Branch Ambassador - Overlook Gateway Welcome to the future of banking.
  • As a Branch Ambassador, you are the heartbeat of our space.
  • You are a relationship-builder who blends friendly, attentive service with cutting-edge digital innovation.

Requirements

  • At least 1 year of Retail, Sales, or Customer Service experience
  • A Hospitality Heart: You have a natural gift for making people feel welcome and heard.
  • Tech Fluency: You are an early adopter of apps and digital tools and love teaching others how to use them.
  • Adaptability: You enjoy a "fluid" workspace where you might move from a cash drawer to a digital demo in minutes.
  • We ensure you have the tools to be stronger in your role and more effective in how you show up every day.
  • The Guardian of Trust & Accuracy You are the bedrock of our environment's safety and integrity.
  • The Digital Concierge You are a mentor in a digital world.
  • You have a natural gift for making people feel welcome and heard.
  • While the company provides reasonable notice for permanent schedule changes in accordance with state and local laws, the ability to adapt to business-driven schedule adjustments is required.
  • Applicants must be able to attend all required training sessions, which may occur on a schedule differing from the primary shift.
  • Precision and Detail: You find satisfaction in getting the numbers right every single time and following clear procedures.
  • Curiosity: You want to know the "why" behind the "how" and are always looking for ways to improve the customer journey.
  • Why Join Us?
  • This isn't just a job-it's work with a mission. Because we've removed the pressure of traditional sales quotas, you are free to focus on the depth of your impact on customers, teammates, and the community. We provide an inclusive environment where we invest in your confidence, service mindset, and professional growth. We ensure you have the tools to be stronger in your role and more effective in how you show up every day.
  • The Perks
  • We provide a comprehensive benefits package designed to fuel your journey. Whether you're using our education assistance to prepare for your next career move, or taking advantage of our mental and physical health resources to stay at your best, we invest in you as a whole person. Our goal is to ensure that wherever your career takes you-within Capital One or into the wider world-you leave the Cafe stronger than when you started.
  • Day 1 coverage for Medical, Dental, Vision and Prescriptions, plus Flexible Spending Accounts, Life and Disability Insurance
  • Paid Time Off
  • Education Assistance
  • Matching 401(k) contribution up to 7.5%

Nice to have

  • Associate's degree
  • 2+ years of Retail or Customer-facing experience
  • Proficient in G-Suite
  • Strong written and oral communication skills
  • You may be required to take an assessment.
  • It takes about 35 minutes to complete.
  • If you're selected to move forward, one of our recruiters will reach out to tell you more about the role and answer your questions.
  • Does this sound like the career move you've been looking for?

Compensation

  • The minimum and maximum full-time annual salaries for this role are listed below, by location.

Benefits

  • We provide a comprehensive benefits package designed to fuel your journey.
  • Our goal is to ensure that wherever your career takes you-within Capital One or into the wider world-you leave the Cafe stronger than when you started.
  • Mental Health support
  • Available to work a flexible schedule, including nights, weekends, with hours and days subject to change.
  • Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

Equal opportunity

  • equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.

Visa & Work Authorization

  • At this time, Capital One will not sponsor a new applicant for employment authorization for this position
Apply directly at Capital One →Create a free account for alerts like thisView Capital One immigration profile

This listing is sourced directly from Capital One's careers page and normalized into a canonical job model.