Hdks.fa.ca2:careers Definity
Team Leader, Auto Claims
Mississauga, ONT, Canada
Sponsorship not specifiedDetected 15 days ago
LeadershipMentoring
About the role
- This role focuses on team development, quality assurance through audits, and driving productivity while managing budgets and supporting hiring efforts.
- Ideal for a leader who thrives on mentoring staff and improving operational excellence.
Responsibilities
- What to Expect? - Lead assigned team of Auto Claims Representatives and provide technical direction to ensure efficient handling of claims. - You'll provide guidance, on-the-job training, technical instructions, and direct leadership to assigned staff relative to performance, productivity, personal conduct, and adherence to processes and corporate policies and procedures. - You'll complete audits by reviewing and monitoring claims files and providing effective feedback. - You'll foster staff development by assisting with the selection of staff, conducting performance evaluations, provide ongoing and effective feedback, identify training opportunities, and keep staff informed of changes to policies and procedures. - You'll pr...
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