Fira Health

Clinical Liaison

Dallas · Full-time

Sponsorship not specified$65k-$80kDetected 14 days ago

SalesAccount ManagementEHR/EMRLeadershipCommunicationCollaborationPublic Speaking

About the role

The Clinical Liaison role is the bridge between facilities and our field care team.
You are directly expanding access and improving care transitions. - Growth opportunity: Strong performers in this role can advance into Account Executive, territory leadership, or intake/operations leadership positions as Adaptive scales.

Maintain a consistent, visible presence at the assigned facility - the expectation is that facility staff know the Clinical Liaison by name and view them as a trusted partner, not a vendor.
Build trust with case managers and discharge planners by being responsive, clinically knowledgeable, and reliable in follow-through.
Clinical Support & Patient Communication
Territory ownership: You own the relationship at your assigned facility(s), giving you autonomy to build trust and develop partnership strategies that work.
Cutting-edge tech built for operations: Our intake and referral tracking tools are designed to streamline documentation and coordination, and our scheduling product (launching soon) will make patient handoffs even smoother.
We build technology to better support our field clinicians and operations teams.

Active, unrestricted Texas license as an LVN/LPN, PTA, or COTA required
Experience as a Clinical Liaison required
Proficiency with EMR systems and comfort with basic data entry and referral tracking
Reliable transportation and ability to travel between facilities if needed
Familiarity with Medicare, Medicare Advantage, and commercial insurance eligibility and authorization requirements
Experience with discharge planning workflows in hospital or SNF settings
Ensure all required documentation (face-to-face encounter, physician orders, insurance information, demographics, medication lists) is obtained from the facility before or at the time of referral.

Base salary based on your experience and license type, plus performance-based bonuses tied to referrals and admissions - you have direct control over your earning potential.

Health, dental, vision, and life insurance
Performance-based bonus structure
Adaptive Home Health is building a higher-acuity, patient-centered, skilled home health model across Texas.
Our ultimate mission is to dramatically improve patient access to home health care.
Every referral you convert is a patient gaining access to high-quality home health care.
Identify patients appropriate for home health services through proactive engagement with discharge planning teams.
Conduct bedside visits with patients and families prior to discharge to introduce Adaptive Home Health, explain services, and answer questions.
Proactively communicate patient outcomes and status updates back to the referring facility, including confirmation that home health has started, visit schedules, and any clinical concerns.
Serve as the first point of contact for facility staff who have questions about home health services, eligibility, insurance coverage, or patient progress after discharge.
Leverage clinical license and training to speak credibly with facility clinicians about patient conditions, home health service capabilities, and care transition best practices.

If you have strong clinical knowledge, enjoy building facility relationships, and want to directly impact patient access to care, this role gives you autonomy, meaningful impact, and a support team built to remove operational friction.

This listing is sourced directly from Fira Health's careers page and normalized into a canonical job model.