U.S. Bank
Trade Services Client Support Manager
Saint Paul, MN
Sponsorship not specified$93k-$109kDetected 6 hours ago
Project ManagementAccountingExcelHRCommunicationProblem Solving
About the role
- This group plays an important role in delivering service, resolving trade-related inquiries, supporting settlement activity, and communicating updates that impact clients.
- Ensures quality service and effective securities operations activities for all supported internal and external customers.
- Accomplishes results through the effective management of staff that may range from lower level non-exempt through exempt level professionals.
Responsibilities
- Proactively manages operational risks associated with span of responsibility, including the identification of control gaps and the design of operational controls to mitigate risks and financial exposure to the organization.
Requirements
- Bachelor's degree in accounting or finance, or equivalent work experience
- Three to five years of experience in trust and securities operational functions
- Thorough knowledge of trust and securities operational functions, systems, procedures, products and services
- Familiarity with systems and platforms such as: DTC, FED, SWP, Trust 3000, ARES
- Excellent supervisory and management skills, including a well-developed knowledge of human resources
- Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Nice to have
- Preferred Skills/Experience
- Additional one to three years experience managing Managers preferred
Compensation
- $92,820.00 - $109,200.00
Benefits
- Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work.
- That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind.
- Our benefits include the following:
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
- Review our full benefits available by employment status here.
Company info
- Join a client-focused Trade Services team that serves as a key link between clients and internal operational partners.
- The team supports both domestic and international trade activity, helping ensure client needs are met while coordinating closely with multiple business lines across the organization.
- The Custody Operations Manager directly and through staff, manages and coordinates the operational activities for Trade Services.
- Administers corporate policies and procedures and ensures compliance with applicable laws and regulations.
- Participates in the preparation of the department's budget, and is accountable for managing expenses and actively contributing to the achievement of department net income goals.
- Participates in the review and recommendation of operational systems and procedures affecting assigned units, and coordinating system conversions from an operations perspective.
Equal opportunity
- equal opportunity employer.
Visa & Work Authorization
- Citizenship and Immigration Services
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This listing is sourced directly from U.S. Bank's careers page and normalized into a canonical job model.