Modivcare

Modivcare

Customer Service Representative - Remote, WV

Remote, WV

Sponsorship not specifiedDetected 12 days ago
Customer Support

About the role

  • Are you passionate about making a difference in people's lives?
  • If so, this opportunity may be the right fit for you!
  • Extended periods of sitting; frequent telephone, headset, and computer use; data entry; occasional standing and walking; lifting up to 10 lbs.

Responsibilities

  • Obtains and documents details of customer complaints and concerns
  • Maintains acceptable attendance and punctuality standards
  • Maintains a polite, professional, and courteous demeanor at all times

Requirements

  • Do you enjoy working in a service-oriented industry?
  • High-speed internet of at least 25 Mbps download and 5 Mbps upload (proof of speed test required)
  • Ability to directly hardwire to modem
  • Ability to attend 100% of training and be on camera for the first 30 days of employment
  • Attends required meetings and adheres to company policies and procedures

Company info

  • Assists customers with transportation questions and concerns

This listing is sourced directly from Modivcare's careers page and normalized into a canonical job model.