Remote - Referral Board

Senior Lifecycle Specialist, Workers Compensation - USA

Remote-United States · Senior

Sponsorship not specifiedDetected 33 days ago

Vendor ManagementPerformance ManagementContract ManagementCommunicationProblem SolvingOrganizational SkillsClaims Management

About the role

The vision of the Lifecycle team at Remote is not just about maintaining the gold standard in HR practices; it's about elevating it, integrating cutting-edge technology solutions, and enriching customer experiences in over 90+ countries.
On this team, your work directly influences our ability to sustain and extend our compliance coverage, continuously enhance our customer journeys, and significantly increase our operational capacity.
You're not just part of a team; you're at the forefront of shaping the future of work, ensuring every interaction is fast, intuitive, and profoundly impactful.

Support the renewal process for various insurance programs, ensuring timely and accurate submissions and successful negotiations to drive cost efficiencies and competitiveness in the market.
Maintain up-to-date records of insurance policies, certificates of insurance, and related documentation.
Monitor premium costs to identify potential increases and support efforts to stabilize or reduce costs where possible.
Assist in developing approaches to maintain competitive pricing while balancing client needs and profitability.
Serve as a liaison between clients and insurers to help clients navigate workers compensation claims and provide support throughout the entire process.
We make it possible for businesses of all sizes to recruit, pay, and manage international teams.
As a trusted partner to our clients' HR teams, we navigate and advise on the intricate paths of global employment with unmatched speed, expertise, and precision.

To support day-to-day operations, build and maintain effective relationships with workers' compensation carriers and state agencies as required.
Strong organizational skills and the ability to manage multiple priorities.
Practical experience using AI tools to support workers' compensation workflows - for example, streamlining claims documentation and reporting, or assisting with compliance and regulatory monitoring.

Demonstrated experience in workers' compensation insurance operations within a US-based PEO environment.
Exposure to vendor management and supporting contract negotiations is a plus.
Fluent in English
additional languages are a plus.

Excellent problem-solving abilities and attention to detail.
Strong communication skills, both written and verbal.
Comfort with technology and ability to work effectively in a high intensity, fast-paced, remote work environment.
Other:
Ability to work independently and make decisions with guidance from leadership.
Flexibility to adapt to evolving business needs and changes in the regulatory landscape.
Fluent in English; additional languages are a plus.
Experience working remotely is preferred but not required.
Carrier Management:
Help coordinate carrier performance reviews to ensure service levels and standards are met consistently.
Premium Management:
Work with carriers to ensure competitive premium rates are offered to clients.

This is an exciting time to join Remote and make a personal difference in the global employment space by joining our Employee Lifecycle team as a Senior Lifecycle Specialist, Workers Compensation Insurance (PEO)

Collaborate with client service and product teams to support smooth delivery of benefits to clients.
Provide input to help enhance tools and processes that improve the client experience in managing benefits.

This listing is sourced directly from Remote - Referral Board's careers page and normalized into a canonical job model.