Gen Digital Inc.
Principal Solutions Consultant
USA - New York, NY · Principal
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About the role
- You will play a critical role in accelerating the adoption of embedded marketplace infrastructure as a senior client-facing member of our commercial organization.
Responsibilities
- Own outcomes across a portfolio of the most complex, strategic partner engagements and frontier ICPs, holding self and others accountable for commitments.
- Standardize scoping and engagement models so SE work is repeatable and scalable across the team - building the artifacts and templates others reuse.
- Travel with Sales and Partner Solutions for the highest-stakes prospect and partner meetings, providing technical and strategic authority in-person.
- Lead discovery and solution design for the most strategic opportunities, prioritizing by revenue, risk, and strategic importance across the portfolio.
- raise the bar on how the team communicates with partners.
- Own documentation strategy - create and deploy internal and external best-practice materials, not just contribute to them.
- Drive feedback loops from active partners directly into the Product roadmap, going beyond flagging requests to shaping what gets prioritized.
- Align partners, Sales, Partner Solutions, and Product around solution direction on the largest or most ambiguous deals.
- Represent the Engine's technical expertise with senior internal and partner stakeholders, and at industry conferences.
- We're always looking for smart, fearless and high-impact talent who see AI as a teammate - leveraging it to move faster and deliver meaningful results.
Requirements
- 8+ years of experience in a sales engineering, solutions consulting, solutions engineering, technical account management, or similar role.
- Preferably within FinTech or enterprise-level tech with a track record of owning the most complex, ambiguous engagements rather than a defined book of business.
- Demonstrated ability to set architectural framing and solution narratives for net-new verticals or frontier use cases, not just execute established integration patterns.
- Experience mentoring or raising the bar for other technical/pre-sales professionals.
- Proficiency translating technical concepts for both technical and executive audiences, including in ambiguous or unscoped situations.
Benefits
- Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives.
- When you're part of Gen, you'll have the flexibility, tools and support to do your best work and grow your career - from flexible working options and time off to competitive pay, benefits and well-being programs.
- We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team.
Company info
- At Gen, we are scrappy and relentlessly customer driven.
- If this sounds like you, we'd love you to be part of Gen.
This listing is sourced directly from Gen Digital Inc.'s careers page and normalized into a canonical job model.