Risepoint

Senior Data Analytics Manager - Student Success Center

US - Remote, USA · Senior

Sponsorship not specifiedDetected 64 days ago

Data AnalysisData EngineeringData VisualizationForecastingExcelLeadership

About the role

The Impact You Will Make The Senior Manager, SSC Analytics serves as the liaison analytical engine for Student Success Center operations at Risepoint.
They do not wait to be asked, do not need their scope defined for them, and do not need a filter between themselves and senior stakeholders.
They bring the experience to move quickly in ambiguous environments, the technical depth to work directly with data, and the presence to command a room of operations leaders with confidence and credibility.

Act as a trusted analytical partner to SSC operations leadership, proactively understanding their evolving priorities and converting business needs into clear analytical questions.
Drive analytical frameworks and dashboards in Power BI that enable SSC leaders to self-serve on operational KPIs
Drive analytical frameworks and dashboards in Power BI that enable SSC leaders to self-serve on operational KPIs; identify performance drivers, anomalies, and improvement opportunities across the SSC funnel.
4+ years working directly with senior operations or call center stakeholders as a primary analytical partner; owning the relationship, not supporting it.
Risepoint is an equal-opportunity employer and supports a diverse and inclusive workforce.

We primarily work with regional universities, helping them develop and grow their high-ROI, workforce-focused online degree programs in critical areas such as nursing, teaching, business, and public service.
Reporting to the Director of SSC Analytics, this Senior Manager operates with a high degree of autonomy.

Trusted working relationships established with New Enrollment Ops, Student Retention, Workforce Ops, and System Ops.
At least two high-impact analytical projects delivered with recommendations proposed to SSC leadership.
Quality and adoption of SSC Power BI dashboards measured by self-serve usage and reduction in ad hoc data requests from SSC leadership.
Accuracy and timeliness of enrollment forecast contributions, including early warning signals surfaced ahead of leadership reviews.
Depth and consistency of SSC metric definitions and documentation, reducing definitional disputes and increasing trust in reporting outputs.
8+ years of experience in business analytics, operations analytics, strategy, or management consulting.
owning the relationship, not supporting it.
Proven ability to work with ambiguous or imperfect data environments without losing analytical integrity.

Risepoint is an education technology company that provides world-class support and trusted expertise to more than 100 universities and colleges.
Risepoint is dedicated to increasing access to affordable education so that more students, especially working adults, can improve their careers and meet employer and community needs.
Experience in higher education, enrollment management, or student lifecycle analytics.

This listing is sourced directly from Risepoint's careers page and normalized into a canonical job model.