Umassglobal

Umassglobal

Credential Analyst

United States Remote · Internship

Sponsorship not specifiedDetected 8 days ago
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About the role

  • Receive ​ general supervision ​ from the ​ Director of Credential Services and Clinical Practice ​.
  • Contribute to the development and refinement of credentialing processes, policies, and workflows to improve efficiency and student satisfaction
  • Process, review, and recommend students to the Commission on Teaching Credentialing (CTC) for all student teaching, licensure, credential, authorizations and state certificates.

Responsibilities

  • Coordinate with the Advising Office to support students facing complex credentialing challenges or unique circumstances
  • Link licensure documents to student files
  • Collaborate with the Enrollment Coaching Center to address questions regarding appropriate programs for prospective candidates
  • Collaborate and communicate regularly with staff and faculty regarding student progress in meeting program and credential requirements

Requirements

  • Serve as the primary point of contact for UMass Global staff in determining the appropriate credential and/or degree programs for current students
  • Serve as the primary point of contact for UMass Global staff in determining the appropriate credential and/or degree programs for prospective students
  • Evaluate, process and update student degree audits as program requirements are met

Nice to have

  • ​ Prior training as a recommending agent by the CTC is preferred
  • ​ Experience with student teaching placement, accreditation and credential processes is preferred
  • ​ High level of team ex perience and customer service

Skills

  • ​ ​ Abil ity to use technology to improve efficiency and processing overall work flow
  • ​ Knowledge of P-12 system and organization in regards to MOU and Human Resources processing
  • ​ Knowledge of CTC and Accreditation policies in regards to licensure and student teachin g
  • ​ K nowledge of credentials and accreditation policies
  • ​ Able to work in a complex process system of auditing, evaluating and analyzing information environment
  • ​ Strong attention to detail, with the ability to verify records and ensure compliance with regulatory standards
  • ​ Excellent organizational skills, including effective planning and time management to meet deadlines
  • ​ Personal computer and intermediate knowledge of Microsoft Office Suite, inc luding word, excel, and outlook. ​

Benefits

  • Health: Medical, dental, and vision coverage with spending account options.
  • Financial Security: Life, disability, accident, legal, identity protection, and student debt support.
  • Retirement: 403(b) plan with a Roth option.
  • Education: Tuition discounts for employees and family and Tuition Exchange program with other universities.
  • Wellness: Counseling services, Free Calm Health subscription and year-round wellness programs.
  • Equal Employment Opportunity - UMass Global is committed to providing an educational and work environment free of unlawful discrimination and harassment in any form.
  • Work-Life Balance: Remote options, flexible schedules, 1/2 day Fridays (biweekly), generous time off, including paid holidays and a paid winter break.

Company info

  • University of Massachusetts Global is a private, nonprofit affiliate of the University of Massachusetts, created to help working adults change their lives through flexible, high-quality education built for real life. Regionally accredited by the WASC Senior College and University Commission (WSCUC) and recognized by U.S. News & World Report among the Best Online Programs for 13 consecutive years (2013-2025), the university has a long track record of online innovation. Students across 49 states and internationally can upskill, reskill, and move forward without putting life on hold through technology-enabled, real-world learning.​ With 55+fully online, career-focused programs designed around the realities of work, family, and constant change, we remain ever-focused on developing future-ready learners who can thrive in a rapidly shifting world.
  • This position is open to candidates who currently reside in one of the following approved states from which the role may be performed remotely: Alabama, Arizona, Georgia, Idaho, Indiana, Minnesota, Nevada, New Hampshire, North Carolina, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, Wisconsin.
  • In order to collaborate with nationally distributed colleagues. Employees must be available for collaboration during core hours from 9am to 2pm (PST).
  • University of Massachusetts Global is a private, nonprofit affiliate of the University of Massachusetts, created to help working adults change their lives through flexible, high-quality education built for real life.
  • Regionally accredited by the WASC Senior College and University Commission (WSCUC) and recognized by U.S. News & World Report among the Best Online Programs for 13 consecutive years (2013-2025), the university has a long track record of online innovation.
  • Students across 49 states and internationally can upskill, reskill, and move forward without putting life on hold through technology-enabled, real-world learning.​ With 55+fully online, career-focused programs designed around the realities of work, family, and constant change, we remain ever-focused on developing future-ready learners who can thrive in a rapidly shifting world.
  • In order to collaborate with nationally distributed colleagues.
  • Employees must be available for collaboration during core hours from 9am to 2pm (PST).

Equal opportunity

  • Reasonable Accommodation - UMass Global provides reasonable accommodations to applicants with disabilities.
  • If you need a reasonable accommodation for any part of the application and hiring process, please notify the recruitment department at recruiting@umassglobal.edu.

Visa & Work Authorization

  • s, locks, and twists), color, religion (including religious observance, belief, practice dress and grooming practices), citizenship, pregnancy (including temporary physical or mental limitations related to, affected by,
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This listing is sourced directly from Umassglobal's careers page and normalized into a canonical job model.