A Hiring Group
Commercial Director (Home Services)
Los Angeles, CA · Director
Sponsorship not specifiedDetected 393 days ago
HubSpotSalesforceCRMSalesAccount ManagementBusiness DevelopmentLead GenerationNegotiationForecastingPerformance ManagementLeadershipCommunicationDemand Planning
About the role
- We are seeking a dynamic and results-driven Commercial Director to lead and grow the commercial operations of our fast-growing home improvement services business. This executive role is responsible for driving revenue growth, developing strategic partnerships, optimizing pricing, and ensuring customer acquisition and retention across our service lines. The
- ideal candidate has a proven track record in the home services or related industries, with expertise in sales strategy, market expansion, customer experience, and team leadership. Key Responsibilities Strategic Growth & Revenue Development Design and execute commercial strategies aligned with company goals and market trends. Identify new business
Responsibilities
- Strategic Growth & Revenue Development Design and execute commercial strategies aligned with company goals and market trends.
- Lead pricing, bundling, and promotional strategies to maximize profitability.
- Collaborate with marketing to drive lead generation and improve conversion rates.
- Develop and maintain relationships with key clients and partners.
- Team Leadership & Performance Management Build and manage high-performing sales, business development, and account management teams.
- Implement KPI-driven performance monitoring systems.
- Lead initiatives to reduce customer acquisition costs and increase ROI.
- Support digital transformation and tech adoption in customer and sales processes.
Requirements
- Strong understanding of field service operations, pricing models, and regional market dynamics.
- Experience with seasonal demand forecasting and workforce planning.
Nice to have
- The ideal candidate has a proven track record in the home services or related industries, with expertise in sales strategy, market expansion, customer experience, and team leadership.
- Identify new business opportunities, partnerships, and service verticals.
- Sales & Marketing Leadership Oversee sales operations and performance metrics for B2C and B2B channels.
- Mentor regional managers or franchise owners (if applicable).
- Customer Experience & Retention Improve customer satisfaction and loyalty through service excellence initiatives.
- Oversee CRM implementation and customer lifecycle strategies.
- Ensure consistency in service delivery across markets.
- Operational Efficiency Work closely with operations to align capacity with demand.
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