Aspen Skiing Company

Aspen Skiing Company

IT Support Specialist

Aspen, CO, United States · Full-time

Sponsorship not specifiedDetected 7 days ago
ConfluenceRecruitingHRCustomer SupportCommunicationMicrosoft Office

About the role

  • The pay range for this position is $27.00 to $28.00 per hour.
  • Actual pay will be dependent on budget and experience.
  • Applications for this position will be accepted until August 17th, 2026.

Responsibilities

  • The IT Support Specialist works in a support role for the I.T. department with an emphasis on customer service and problem resolution.
  • The technician will trouble shoot problems over the phone and if not resolved either escalate to tier two support or go on site to fix problems as needed.
  • This position reports to the Director of Support Services.
  • Create\manage user accounts
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
  • This job description is designed to indicate the general nature and level of work.
  • We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work.

Requirements

  • Ability to stand, walk or be on your feet for extended periods of time.
  • Kneeling and bending may be required
  • Some positions require exposure to outdoor elements or a combination of both indoors and outdoors and may be required to walk on slippery and uneven surfaces
  • Must be able to lift, push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50)
  • The Support Specialist is required to answer help desk calls in a helpful, understanding and personable manner.
  • High School Diploma or equivalent required
  • Professional computer experience required
  • Proficient knowledge of Microsoft Office applications
  • Knowledge of Windows 11 operating systems required
  • Proficiency in troubleshooting, disassembling and repairing PC's and peripherals required

Skills

  • Knowledge, Skills & Abilities
  • Strong troubleshooting skills and both hardware and software

Benefits

  • Health, Dental and Vision Insurance Programs
  • Flexible Spending Account Programs
  • Life Insurance Programs
  • Paid Time Off Programs
  • Paid Leave Programs
  • Other company perks
  • At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world.
  • For an overview of Aspen One Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks

Equal opportunity

  • By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation.
  • To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.
  • equal opportunity employer (Minority/Female/Disabled/Veteran).

This listing is sourced directly from Aspen Skiing Company's careers page and normalized into a canonical job model.