Jeffersonhealth
Patient Access Lead - FT, Days (7A-3:30P) - Methodist Outpatient
South Philadelphia, PA · Part-time
Sponsorship not specifiedDetected 7 hours ago
HRISCustomer SupportEpicCernerEHR/EMRPatient CareLeadershipCommunicationMentoringMicrosoft Office
About the role
- Monday through Friday & One Saturday per month
- Provides day-to-day support to Patient Access Representatives. Acts as a subject matter and technical expert. Ensures that staff offer a positive patient experience to patients and families. Demonstrates effective communication and customer service skills when interacting with staff, patients, families, and leadership. Trains and educates staff to enter
Requirements
- Required High School Diploma or GED AND 3 years of patient registration experience
Nice to have
- Previous experience working in a physician's office or hospital registration setting strongly preferred
- HFMA Certifications preferred
Skills
- 7:00A - 3:30P
- Monday through Friday & One Saturday per month
- Provides day-to-day support to Patient Access Representatives.
- Acts as a subject matter and technical expert.
- Ensures that staff offer a positive patient experience to patients and families.
- Demonstrates effective communication and customer service skills when interacting with staff, patients, families, and leadership.
Benefits
- Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service.
- All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps ), have access to medical (including prescription) insurance.
- For more benefits information, please click here
- Covers scheduled PTO /ETO or unscheduled absences, as needed
- Trains all new hires to accurately record orders, demographic and insurance information including authorizations, referrals, medical necessity.
Visa & Work Authorization
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