Coupang Global LLC
Sr. Director, Search AI - Production Engineering
Mountain View, USA · Director
Sponsorship not specified$18k-$21kDetected 75 days ago
Machine LearningEpicLeadership
About the role
- Search is at the heart of Coupang's customer experience -shaping how millions of customers discover products every day.
- Improvements in search directly translate into better discovery, higher engagement, and meaningful business impact.
Responsibilities
- Own and evolve Coupang's search experience end-to-end
- Drive measurable impact on key business metrics
- Lead and scale a multi-layer organization across
- Partner closely with Product, Design, and Business leaders to deliver best-in-class customer experiences
- Build and launch new search capabilities (0→1) while continuously improving existing systems
Requirements
- Strong product mindset with the ability to connect technical decisions to customer experience and business outcomes
- Demonstrated track record of driving measurable business impact (e.g., engagement, conversion, revenue)
- Proven experience leading large, multi-team organizations (including managers of managers)
- Strong experience owning user-facing ML products such as:
Nice to have
- Experience in e-commerce or marketplace environments
- Experience leading global or multi-region teams
- Background in fast-scaling consumer technology companies
- Our compensation reflects the cost of labor across several US geographic markets.
- The base pay for this position ranges from $184,000/year in our lowest geographic market to $376,000/year in our highest geographic market.
- Employee Assistance Program (EAP) program
- 401K Plan with Company Match
- 12 Public Holidays
Compensation
- "Other Compensation" includes, but is not limited to, bonuses, equity, or other forms of compensation that would be offered to the hired applicant in addition to their established salary range or wage scale.
Benefits
- Medical/Dental/Vision/Life, AD&D insurance
- Flexible Spending Accounts (FSA) & Health Savings Account (HSA)
- Long-term/Short-term Disability
- 18-21 days of the Paid Time Off (PTO) a year based on the tenure
- Paid Parental leave
Company info
- We are looking for a Senior Director to lead and evolve Coupang's core search experience, powered by cutting-edge AI and machine learning.
- Search is at the heart of Coupang's customer experience -shaping how millions of customers discover products every day. Improvements in search directly translate into better discovery, higher engagement, and meaningful business impact.
- What We're Looking For
- At Coupang, your base pay is one part of your total compensation.
Equal opportunity
- Coupang is an equal opportunity employer.
Visa & Work Authorization
- litary or veteran status, use of a trained dog guide or service animal, political activities or affiliations, ancestry, citizenship, family and medical leave status, status as a victim of any violent crime, or any other
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This listing is sourced directly from Coupang Global LLC's careers page and normalized into a canonical job model.