Workday
Sr Engagement (Project, Delivery) Manager - Higher Education & Nonprofit
USA Remote · Senior
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About the role
- As an Engagement Manager, you will ensure the successful implementation of the Workday products for our Higher Education customer base.
- In addition, you will be involved in the development of several key project deliverables (e.g., charter, project/staffing plan, issue logs, project status reporting, etc.) and work with the Client PM to resolve issues that stand in the way of project success.
- The Engagement Manager will also be tasked with managing to the agreed upon budget and delivering the project profitably.
Responsibilities
- Project manage one or more Workday product implementations concurrently
- Participate in the sales cycle when requested to gather requirements, formulate delivery approach and develop a proposal/SOW
- Manage and measure project performance using appropriate tools and techniques
- Perform risk management to minimize project risks
- Assist in the transition of the customer from Professional Services to Product Support
- Our approach enables our teams to deepen connections, maintain a strong community, and do their best work.
Requirements
- Prior consulting experience(8+ years) either as an internal consultant or with a consulting/software company.
- Experience implementing (8+ years) Workday.
- Working knowledge (6+ years) with at least one of the following: HCM, Financials, SIS (Student Information System) business areas.
- Previous experience with project management tools (Microsoft Project, Smartsheets, etc).
- Experience in project management incorporating financial business processes and financial reporting
- Experience overseeing 3rd parties on a project
- Business development experience
- Demonstrated executive presence, including outstanding communication skills, confidence, and the ability to inspire and influence others, is highly valued.
- Prior consulting experience (6+ years) either as an internal consultant or with a consulting/software company.
- Experience implementing (6+ years) Workday, Oracle, PeopleSoft, SAP, Ellucian or a similar application.
- Previous service sales experience is a plus. Successful candidates have a balance of functional (business) and technical experience
- Strong influencing skills, including persuasive communication and the ability to drive consensus and effectively collaborate with stakeholders, are crucial.
- Proven ability to effectively lead service delivery, ensuring customer satisfaction through streamlined processes, efficient resource allocation, and a focus on meeting expectations, is essential.
- Ability to travel 50 percent or more of the time
Nice to have
- Other Qualifications (preferred):
- Previous service sales experience is a plus.
- Successful candidates have a balance of functional (business) and technical experience
Skills
- Your work days are brighter here.
Compensation
- $122,800 USD - $184,200 USD
- $116,600 USD - $207,200 USD
- In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.
Benefits
- Our Approach to Flexible Work
- This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together.
- Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
Company info
- Workday is the leader in enterprise-class, software-as-a-service (SaaS) solutions for managing global businesses.
- Our solutions combine the lower cost of ownership of SaaS with a modern approach to applications.
- Founded by PeopleSoft veterans Dave Duffield and Aneel Bhusri, Workday delivers Human Capital Management, Payroll, Financial Management and Student solutions for midsize and large organizations.
- As an Engagement Manager in our Higher Education practice, you will be the key player on a team that guides customers through the deployment lifecycle, solution delivery, and issue management by partnering with Workday Delivery leadership, consultants, and resource management.
- You will be the Workday leader responsible for managing the Customer experience through deployments.
- You will be tasked with managing a portfolio of project engagements, including external customer facing engagements (initial and subsequent add-on deployments) as well as internal Workday engagements.
Equal opportunity
- Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
- If you require a reasonable accommodation, you may email accommodations@workday.com, as far in advance as possible.
- Please see below for more details including how to request an accommodation as a qualified veteran, due to a disability or for religious reasons, or as otherwise provided under applicable law.
This listing is sourced directly from Workday's careers page and normalized into a canonical job model.