Anovaeon, LLC

Shift Operations Manager

Alexandria, LA · Contract

Work authorization requiredDetected 20 days ago

Operations ManagementLogisticsLeadershipCommunicationProblem Solving

About the role

T he Shift Operations Manager provides leadership, oversight, and coordination of all facility operations during assigned shifts within a federally contracted ICE short-term residential facility in Alexandria, Louisiana.
Working closely with program leadership, the Shift Operations Manager is responsible for operational continuity, safety, staffing coordination, incident management, and compliance across all functional areas.

We provide a range of professional services, including specialized facilities, customized logistics support, and direct care services.
Operations Management & Shift Oversight Maintain situational awareness of facility activities, staffing levels, service delivery, and operational needs.
Staff Leadership & Supervision Provide operational oversight, guidance, and support to department supervisors and functional area leads to ensure effective staffing, service delivery, safety, and compliance.
Support staff in addressing operational challenges, participant concerns, and emergency situations.
Support implementation of crisis intervention and de-escalation strategies when necessary.
Support audit readiness, inspections, and compliance monitoring activities.
Facilitate communication between departments to support efficient operations and continuity of services.
Support timely access to facility services, resources, and assistance.

Ability to stand and walk throughout the facility for extended periods.
Ability to respond quickly to operational incidents and emergencies.
Ability to lift, carry, and move materials up to 50 pounds.
Ability to sit for extended periods while completing documentation and reports.
Our team combines deep industry experience with data-driven solutions, ensuring our partners are well equipped to mitigate crises effectively and deliver real impact and mission success.
Bachelor's degree in Business Administration, Public Administration, Criminal Justice, Human Services, Emergency Management, or a related field

Bilingual proficiency in Spanish or another commonly encountered language.
Experience in residential, shelter, hospitality, healthcare, emergency management, or government-contracted operations.
Training or experience in trauma-informed care, crisis intervention, conflict resolution, or de-escalation techniques.
Experience supervising department managers, supervisors, or multidisciplinary operational teams.
Familiarity with incident command, emergency response, or risk management principles.
If applicable, Child Abuse/ Neglect Report (CAN) or child protective services check with no adverse findings.

Anovaeon offers competitive salaries, comprehensive benefits, and training and development opportunities.
Coordinate staffing assignments and operational resources to maintain appropriate coverage and supervision.
Monitor facility operations to ensure compliance with health, safety, and service delivery standards.

Position Type: Full-Time Travel Requirements: None Location: On-Site About Anovaeon, LLC: https://www.anovaeon.com Anovaeon, LLC is a solutions-driven company providing end-to-end expertise in humanitarian response.
Anovaeon, LLC serves as a dedicated strategic partner to government and other customers.
If you need any accommodations to complete the application, participate in an interview, take part in pre-employment testing, or engage in any part of the selection process, please contact us at HR@anovaeon.com

Citizen or a Legal Permanent Resident Employment is contingent upon successful completion of the following screening: Federal background investigation (up to and including a Tier 4 DHS cl

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