MCO
Project Manager, Store Operations - Communication
Columbus, OH · Director
Sponsorship not specifiedDetected 189 days ago
InDesignProject ManagementExcelProcess ImprovementCommunicationCollaborationAdaptabilityOrganizational SkillsMicrosoft OfficeMicrosoft TeamsSharePoint
About the role
- The Project Manager, Store Operations reports to the Director of Communication and is an integral part of the Store Operations team.
- This role will be responsible for creating, editing, and delivering communication in all formats for Store Operations inclusive of Customer Care, Engagement, Facilities, HR, Learning &
- Development, Store Technology, Payroll, Property Operations, Promotions, Marketing, Merchandise Execution & Testing.
Responsibilities
- Create consistent communication voice for the field organization.
- Drive process improvement & collaboration to support daily store execution with cross functional partners.
- Have clear understanding of business process, needs & priorities to drive effective field communication through various platforms (i.e. SharePoint, Workplace, Microsoft Teams).
- Proactively seek & address competing priorities among cross-functional communications/projects to escalate/influence appropriate partners & leaders. Provide solutions or other options when necessary.
- Maintain store calendar to track activity, streamline communication, & manage workload.
- We work with change-oriented executives to assist them in making smarter decisions, translate those decisions into actions and deliver the lasting success they need.
- MCO has the capacity, capability, and scale to support complex, global businesses.
Requirements
- 5+ years' experience in retail Operations, Communications, stores &/or multi-channel Possess strong presentation, listening, verbal, and written communication skills
- Ability to influence all levels of the organization and 3rd party vendors
- Proficient in Microsoft applications including Word, Excel and PowerPoint, Adobe InDesign, Digital Communications
- Strong attention to detail and excellent organizational skills with a flexible approach to shifting priorities of multiple projects
- Flexibility and adaptability are key in this role
Nice to have
- Digital based (i.e. SharePoint, Microsoft Teams, Workplace) communication experience preferred
- Multi-channel experience preferred, including e-commerce
- Multi-lingual and/or previous experience with translation preferred
Company info
- Responsible for managing (plan, review, & edit) all store level communications to ensure effective execution, to drive profitable sales & an exceptional experience for associates & customers.
- Our investments span around the globe and operate in a wide array of industry verticals.
- MCO is the operational infrastructure of Regent portfolio companies and an integral part of the overall firm's approach to value creation.
This listing is sourced directly from MCO's careers page and normalized into a canonical job model.