EvenUp
Product Analyst, Research
San Francisco (hybrid) · Staff+ · Full-time
Sponsorship not specifiedDetected 22 days ago
Full-Stack DevelopmentSQLData VisualizationUX ResearchResearchCommunicationPublic Speaking
About the role
- We empower personal injury lawyers and victims to get the justice they deserve.
- You'll be just as comfortable writing SQL and standing up an AI-powered feedback pipeline as you are running a user interview or presenting a recommendation to leadership.
- It's an ideal role for someone analytical and user-obsessed.
Responsibilities
- Run mixed-methods research: Design and execute lightweight research - surveys, 1:1 interviews, focus groups, sentiment analysis/benchmarking - pairing the quantitative "what" with the qualitative "why."
- Build self-serve tooling & research ops: Implement AI and no-code tools that make feedback discoverable and insights self-serve, and stand up the scrappy operational backbone (participant sourcing, tooling, repeatable workflows) research needs to scale.
- AI tooling & automation: Proven ability to build and deploy low-code/no-code AI solutions to automate workflows and synthesize complex data.
- Our products enable law firms to secure faster settlements, higher payouts, and better outcomes for victims injured through no fault of their own in vehicle collisions, accidents, natural disasters, and more.
- EvenUp is backed by top VCs, including Bessemer Venture Partners, Bain Capital Ventures, SignalFire, and Lightspeed.
- Sitting close to our Product, Engineering, and Design (EPD) teams, you'll turn a rich and ever-growing repository of user data - product usage, feedback, interviews, sentiment - into clear themes, pain points, and recommendations that shape what we build.
- Design and execute lightweight research - surveys, 1:1 interviews, focus groups, sentiment analysis/benchmarking - pairing the quantitative "what" with the qualitative "why."
Requirements
- User-centric & business-minded: You can draw a straight line from user behavior to product decisions and revenue, and you're passionate about getting the voice of the customer into execution.
Nice to have
- Experience as a founding researcher or standing up a research/ResOps function from the ground up.
- Professional background or experience in legal domains.
- Notice to Candidates:
- EvenUp has been made aware of fraudulent job postings and unaffiliated third parties posing as our recruiting team - please know that we have no affiliation or connection to these situations.
- To ensure fairness and proper consideration, we do not accept resumes or expressions of interest via email or social media messages.
- If you're interested in a role, please submit your application directly through our careers page.
- If you receive communication from someone you believe is impersonating EvenUp, please report it to us at talent-ops-team@evenuplaw.com.
- Examples of fraudulent domains include "careers-evenuplaw.com" and "careers-evenuplaws.com".
Skills
- Research outputs show an undeniable mix of quantitative rigor (usage, sentiment scores) and qualitative depth.
- Recommendations connect cleanly to feature adoption and ARR growth.
Benefits
- Choice of medical, dental, and vision insurance plans for you and your family.
- Additional insurance coverage options for life, accident, or critical illness.
- Flexible paid time off, sick leave, short-term and long-term disability.
- A home office stipend.
- Paid parental leave.
- As part of our total rewards package, we offer attractive benefits and perks to our employees, including:
- Please note the above benefits & perks are for full-time employees
- We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Company info
- What We're Looking For
- EvenUp is on a mission to close the justice gap using technology and AI.
- We are one of the fastest-growing vertical SaaS companies in history, and we are just getting started.
- We are looking to expand our team with talented, driven, and collaborative individuals who seek to have a lasting impact.
- We're looking for a technically sharp, operationally scrappy Product Analyst to be the engine that connects user research and feedback to product execution.
Equal opportunity
- equal opportunity employer.
- We are committed to diversity and inclusion in our company.
This listing is sourced directly from EvenUp's careers page and normalized into a canonical job model.