Zayo

Design Engineer II - Optical

United States · Mid

Sponsorship not specified$61k-$94kDetected 14 days ago

Project ManagementSalesforceElectrical EngineeringCommunicationMicrosoft Office

About the role

Zayo's 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers.
Zayo's communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access.
Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.

Responsible for design planning, record creation and order fulfillment of Zayo's products throughout all Market Areas with a primary focus on design of Zayo's growth products.
Work with Service Activation and Field Technicians when issues arise during pre-build and customer turn up activities.
Design & Implementation Engineer II will have limited involvement in the Project Management for multi-site customer project orders.
Designs circuits to interface with other carriers and given a limited complexity level in the designs. Implement circuit designs for the core of the network as needed.
Reviews orders for technical correctness and clarifies any design related items back to the responsible departments.
Maintains specific customer commitments and deadlines in the Zayo Salesforce/MSS database. Provides order status updates on the order when necessary for the Project Management groups. Maintains specific customer commitments and deadlines in the database.
Provides support to field operations to resolve complex circuit provisioning problems
Performs other related duties or projects as assigned.
Provides support to field operations to resolve complex circuit provisioning problems; reviews and verifies complex technical data in an effort to resolve service or order issues.
Supports manager for customer requirements as needed.

Requires the ability to meet inflexible deadlines
Working knowledge of routers and other data hardware.
Experience using Microsoft Office and Google programs and project management software.
perform non-predictive multiple tasks
and handle customer conflict to a successful resolution.
Computer skills including experience using spreadsheet, word-processing database programs and typing.
Excellent verbal and written communication skills.
Intermediate knowledge of Data Networking and telecommunications, including understanding of basic bandwidth and services: EoF, 3rd party transport, long haul through our own Network. Products including ELINE, ELAN, Private Line, Dedicated Internet, MPLS.
Experience using Microsoft Office and Google programs and project management software. Able to apply principles of logical thinking to define problems, collect data, establish facts and draw valid conclusions in controlled situations. Deal with some abstract but mostly concrete variables.
Education & Experience:
Bachelor's degree in a technical discipline or equivalent education, training and/or experience.
minimum of two (2) years design engineering experience preferred.
Estimated base salary range: $61,100 - $94,000 USD/annually.

$61,100 - $94,000 USD/annually.
The base pay range shown is a guideline and reasonable estimate for this role.
It takes into account the wide variety of factors that are considered in making compensation decisions.
Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs.
Non- sales roles may be eligible to participate in a discretionary annual incentive plan.
Sales roles may be eligible to participate in a sales incentive plan.

Excellent Health, Dental & Vision Insurance
Retirement 401(k) Savings Plan
Generous paid time off policy including paid parental leave
Additionally, this position may be eligible for certain benefits, such as health insurance, life insurance, disability retirement plans, paid time off.
Benefits, Rewards & Wellness

Exercises interpersonal skills in working with both internal and external customers.

Zayo is an equal opportunity employer to all protected groups, including protected veterans and individuals with disabilities.
If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us.

This listing is sourced directly from Zayo's careers page and normalized into a canonical job model.