PS Logistics

PS Logistics

Breakdown Coordinator

Birmingham, AL, United States

Sponsorship not specifiedDetected 23 days ago
LogisticsVendor ManagementCustomer SupportCommunicationProblem SolvingMicrosoft Office

About the role

  • DMT currently runs over 350 trucks and almost 500 trailers from our five terminals in Birmingham, AL, Scottsboro, AL, Camden, AL, Starke, FL and Broken Bow, OK..
  • The Breakdown Coordinator will be receiving inbound phone calls while being the liaison to coordinate both scheduled and unscheduled maintenance related issues between our drivers, vendors, and organizational stakeholders.
  • This position is ideal for someone that has served as a service writer or has acted as a liaison between the customer and the mechanic.

Responsibilities

  • Working in a fast paced environment that offers daytime and occasional after-hours support to help drivers with breakdown situations
  • Create repair orders within Fleetio.
  • Maintain constant and concise communication with appropriate groups, including vendors, drivers and including various operational stakeholders, regarding status of repair decisions and related issues.
  • Perform other duties as assigned.

Requirements

  • Must be able to obtain and review repair estimates while scrutinizing the repair process to include the costs and authorize approved repairs.
  • High school diploma or equivalent required.

Nice to have

  • Bachelor's degree in related field or equivalent experience (Preferred)
  • Previous call center, service writer, or mechanical experience (Preferred)
  • Experience in the transportation industry (Preferred)

Company info

  • DMT Trucking is a specialized flatbed operation, and part of the PS Logistics family of companies.
  • DMT Trucking provides safe and reliable transportation to customers across the eastern half of the United States, and is unique to any other PS Logistics owned company in that its fleet of over the road trailers is comprised of all 53-foot trailers.
  • Our mission at DMT Trucking is to operate our fleet safely and to take care of our employees and our customers.
  • We will operate our fleet safely and protect those who are sharing the roadways with us.
  • We will treat our employees fairly and with respect and provide them with the resources needed to be successful.
  • We will provide our customers with a level of service that is worthy of recommendation.
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This listing is sourced directly from PS Logistics's careers page and normalized into a canonical job model.