Billings Clinic

Billings Clinic

Call Center Agent (Overnight Shift) - Call Center

BILLINGS, MT, US

Sponsorship not specifiedDetected 6 days ago

About the role

  • Essential Job Functions • Communicates with all callers using Personal Service Excellence and being Kind, Safe, and Courageous. • Accurately assists all callers with their needs.

Responsibilities

  • Identifies needs and sets goals for own growth and development; meets all mandatory organizational and departmental requirements.
  • Maintains competency in all organizational, departmental and outside agency environmental, employee or patient safety standards relevant to job performance.
  • Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance.
  • Performs all other duties as assigned or as needed to meet the needs of the department/organization.

Benefits

  • Responds to alarms (medical and non-medical) and follows protocol(s) that instruct who to, how to, and when to respond ensuring patient and staff safety are the primary focus.
  • Supports and models behaviors consistent with Billings Clinic's mission, vision, values, code of business conduct and service expectations.

This listing is sourced directly from Billings Clinic's careers page and normalized into a canonical job model.