Billings Clinic
Call Center Agent (Overnight Shift) - Call Center
BILLINGS, MT, US
Sponsorship not specifiedDetected 6 days ago
About the role
- Essential Job Functions • Communicates with all callers using Personal Service Excellence and being Kind, Safe, and Courageous. • Accurately assists all callers with their needs.
Responsibilities
- Identifies needs and sets goals for own growth and development; meets all mandatory organizational and departmental requirements.
- Maintains competency in all organizational, departmental and outside agency environmental, employee or patient safety standards relevant to job performance.
- Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance.
- Performs all other duties as assigned or as needed to meet the needs of the department/organization.
Benefits
- Responds to alarms (medical and non-medical) and follows protocol(s) that instruct who to, how to, and when to respond ensuring patient and staff safety are the primary focus.
- Supports and models behaviors consistent with Billings Clinic's mission, vision, values, code of business conduct and service expectations.
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This listing is sourced directly from Billings Clinic's careers page and normalized into a canonical job model.