Franciscanalliance
Patient Service Representative Physician Practice
IN - Indianapolis · Full-time
Sponsorship not specifiedDetected 2 days ago
Customer SupportEHR/EMRCommunication
About the role
- Franciscan Health Indianapolis Campus 8111 S Emerson Ave Indianapolis, Indiana 46237 Patient Service Representatives (PSRs) play a critical role in our Physician Offices.
- They are the first point of contact with patients, family members and caregivers for their visit.
Requirements
- Required High School Diploma/GED
- 1 year Customer Service
- The ability to compassionately engage in conversation with patients on their responsibilities for Copayment, Prepayment and Outstanding Balances.
Benefits
- Enhanced benefits package with a pay structure to reward experience and expertise
- Work within an electronic medical records system
- 1 year Healthcare
Company info
- Franciscan Health is a non-profit health care ministry with primary and specialty care physician groups located throughout Indiana and Illinois. Franciscan is known for our mission of caring. Our values of Respect for Life
- Fidelity to Our Mission
- Compassionate Concern
- Joyful Service
- Franciscan Health is a non-profit health care ministry with primary and specialty care physician groups located throughout Indiana and Illinois.
- Franciscan is known for our mission of caring.
- Our values of Respect for Life; Fidelity to Our Mission; Compassionate Concern; Joyful Service; and Christian Stewardship extend to our employees and patients.
- With 12 hospital ministries, Franciscan Health is one of the largest Catholic health care organizations in the Midwest.
- Franciscan Health includes over 1,000 employed physicians and advanced practice providers.
- Franciscan providers enjoy a team approach to care.
- Of our 260+ locations, many are nationally recognized Centers of Health Care Excellence.
- Breast Specialists, Full-time, Monday through Friday, 8-430, Indy and Mooresville
- Enjoy work life balance with consistent day shift schedule and observed holidays off work
- Professional development opportunities
- Answer incoming calls; respond to inquiries, schedule appointments or direct caller to appropriate staff for assistance.
- Collect patient payments; applies payments and adjustments to patient accounts
- Balance daily encounter forms and cash drawers
- Additional daily administrative tasks based on practice specialty
Equal opportunity
- It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.
- Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.
- Franciscan Alliance is committed to equal employment opportunity.
- Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.
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