Hmgroup
Store Manager
Montréal, QC, Canada · Full-time
Sponsorship not specified$75k-$84kDetected 1 day ago
Computer VisionCustomer SupportLeadershipCommunicationMentoringAdaptability
About the role
- The brand has an elevated aesthetic that embodies luxury with an emphasis on craftsmanship, innovation and compelling fashion movements.
- By balancing front-of-house energy with behind-the-scenes efficiency, you'll cultivate a vibrant, customer-first environment where every detail contributes to success.
- Other candidates are welcome to register their interest and we will keep you in mind for future opportunities.
Responsibilities
- Driving exceptional customer service by guiding the store team to deliver personalized styling advice, expert product knowledge, and a memorable in-store experience
- Interpreting sales data to drive performance and taking ownership of the store's commercial success
- Identifying high-potential individuals and creating tailored development plans to support their career growth
- Customer-Focused: A strong customer-centric mindset, with a proven track record from past retail experience of leveraging customer feedback to inform business decisions and drive performance
- Team Leadership: Proven ability to lead teams / other leaders in fast-paced retail environments, consistently delivering high standards of customer service while driving sales and profitability
- COS offers a wardrobe of ready-to-wear and accessories rooted in exceptional quality and lasting design.
- As the Store Manager, you'll take full ownership of your store's performance, with a strong focus on creating exceptional customer experiences that drive both sales and profitability.
- Your leadership will be the heartbeat of the store-guiding, inspiring, and empowering your team to deliver operational excellence and outstanding service.
- A strong customer-centric mindset, with a proven track record from past retail experience of leveraging customer feedback to inform business decisions and drive performance
- Additionally, every employee is included in our H&M Incentive Program (HIP), designed to reward your contributions and support your growth within the company.
Requirements
- Strong commercial awareness and a deep understanding of the broader retail landscape/KPI's, with a proven ability to align business objectives with evolving customer needs
- Operational Excellence: Strong understanding of store operations, compliance/security issues, and retail standards, with experience in leading and training teams.
Compensation
- $74,841- $84,203
Benefits
- We're committed to supporting our employees with a range of attractive benefits and valuable development opportunities.
- Health & Dental Coverage
- Vacation/Wellness, Holiday, and Parental Pay
- Life & Disability Insurance
- Employee Referral Bonus
- A clear, confident, and empathetic communicator, Strong in engaging with both customers and teams, while effectively conveying operational direction and articulating broader long terms goals /vision.
Company info
- Through your strategic mindset and people-first approach, you'll ensure the store not only meets its goals but becomes a destination that customers love to return to.
- At H&M Group, we are committed to fostering inclusive, diverse, and equitable workplaces across our entire organisation.
Equal opportunity
- All your information will be kept confidential according to EEO guidelines.
Apply directly at Hmgroup →Create a free account for alerts like thisView Hmgroup immigration profile
This listing is sourced directly from Hmgroup's careers page and normalized into a canonical job model.