Customers Bank
Mortgage Warehouse Operations Specialist
Hamilton, NJ
Sponsorship not specifiedDetected 1 day ago
ReactProcess ImprovementCustomer SupportResearchCommunication
About the role
- Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors.
- By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives.
- We believe in dedicated personal service for the businesses, professionals, individuals, and families we work with.
Responsibilities
- Support the processing of pool settlement verification, FHLMC 996s, MERS reporting, and loan transactions in the collateral system (curtailments, paydowns, advances)
- Perform closing agent setups, post-closing verifications, and research client requests
- Maintain data integrity across multiple platforms including collateral system, bank core system and operational databases
- Provide customer service support for online banking and collateral system access requests and password resets
- Ability to manage multiple priorities and meet deadlines
- We honor the diverse experiences, perspectives, and identities of our team members, and we recognize that it is their passion, creativity, and integrity that drives our success.
- At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun.
Requirements
- The ideal candidate thrives in a fast-paced environment, demonstrates strong accuracy and accountability, and is comfortable supporting evening operational processes when required.
- 2+ years of experience in financial operations, wire processing, or banking operations
Benefits
- Our vision, mission, and values guide us along our path to achieve excellence.
- We are committed to the continual advancement of a culture which reflects the value we place on diversity, equity, and inclusion.
Company info
- At Customers Bank, we believe in working smart, working together, and having fun while delivering innovative solutions and memorable experiences for our customers.
- They define who we are as an organization and as individuals.
- Everyone is encouraged to have personal development plans.
- Who is Customers Bank?
- Founded in 2009, Customers Bank is a super-community bank with over $22 billion in assets.
Equal opportunity
- Customers Bank is an equal opportunity employer.
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This listing is sourced directly from Customers Bank's careers page and normalized into a canonical job model.