Customers Bank

Customers Bank

Mortgage Warehouse Operations Specialist

Hamilton, NJ

Sponsorship not specifiedDetected 1 day ago
ReactProcess ImprovementCustomer SupportResearchCommunication

About the role

  • Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors.
  • By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives.
  • We believe in dedicated personal service for the businesses, professionals, individuals, and families we work with.

Responsibilities

  • Support the processing of pool settlement verification, FHLMC 996s, MERS reporting, and loan transactions in the collateral system (curtailments, paydowns, advances)
  • Perform closing agent setups, post-closing verifications, and research client requests
  • Maintain data integrity across multiple platforms including collateral system, bank core system and operational databases
  • Provide customer service support for online banking and collateral system access requests and password resets
  • Ability to manage multiple priorities and meet deadlines
  • We honor the diverse experiences, perspectives, and identities of our team members, and we recognize that it is their passion, creativity, and integrity that drives our success.
  • At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun.

Requirements

  • The ideal candidate thrives in a fast-paced environment, demonstrates strong accuracy and accountability, and is comfortable supporting evening operational processes when required.
  • 2+ years of experience in financial operations, wire processing, or banking operations

Benefits

  • Our vision, mission, and values guide us along our path to achieve excellence.
  • We are committed to the continual advancement of a culture which reflects the value we place on diversity, equity, and inclusion.

Company info

  • At Customers Bank, we believe in working smart, working together, and having fun while delivering innovative solutions and memorable experiences for our customers.
  • They define who we are as an organization and as individuals.
  • Everyone is encouraged to have personal development plans.
  • Who is Customers Bank?
  • Founded in 2009, Customers Bank is a super-community bank with over $22 billion in assets.

Equal opportunity

  • Customers Bank is an equal opportunity employer.

This listing is sourced directly from Customers Bank's careers page and normalized into a canonical job model.