IOA

Staffing Manager - Russian Speaker

San Jose, CA

Sponsorship not specified$78k-$86kDetected 2 days ago

CRMAccountingExcelCustomer SuccessCustomer SupportCommunicationMentoringMicrosoft Office

About the role

IOA is on the forefront of revolutionary healthcare models, reshaping the way people can age in place.
Our innovative models transform lives, enhance communities, and save healthcare systems millions of dollars.
The role is responsible for the scheduling and oversight of IOA's Home Care Aides (HCAs), including maintaining and updating scheduling needs with both JFS SV Care Managers and HCAs.

Provide paid on-call services after hours, on weekends, and on holidays to support staff and clients in meeting clients' service needs in an appropriate time frame.

Ability to effectively organize and prioritize tasks.
A Bachelor's degree in Social Work or related field is preferred. One year of Staffing Experience preferred.
Medical administrative staffing experience will be considered
At least one year of demonstrated success in a service organization, having met or exceeded specific objectives for productivity or other performance measures.
Ability to track a large quantity of information about IOA's HCAs and to utilize it during scheduling and discussions with the Client Services Manager(s) and other support staff.
Ability to work and thrive in a fast-paced, high-pressure environment (both independently and as part of a team).
Excellent oral and written communication skills.
Excellent multi-tasking skills.
Excellent analytical and decision-making skills.
Flexible and able to handle constantly changing priorities.
Strong computer skills and fluency in Microsoft Word, Excel, Outlook, and other software systems. Database or CRM experience a plus.

At least one year of private duty home care coordination experience preferred.
A Bachelor's degree in Social Work or related field is preferred.
One year of Staffing Experience preferred.
Strong computer skills and fluency in Microsoft Word, Excel, Outlook, and other software systems.
Database or CRM experience a plus.

Range: $78,000 - $86,000
This amount is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education and other factors.
This range does not include any additional equity, benefits, or other non-monetary compensation which may be included

This range does not include any additional equity, benefits, or other non-monetary compensation which may be included

Provide excellent customer service to internal and external customers receiving IOA's home care services.

This listing is sourced directly from IOA's careers page and normalized into a canonical job model.