Interrahealth

Interrahealth

Lead Account Manager

USA - Remote

Sponsorship not specified$15k-$25kDetected 63 days ago
Account ManagementForecastingCustomer SuccessLeadershipCommunicationCollaborationProblem Solving

About the role

  • The Lead Account Manager is a strategic, customer-facing player-coach responsible for managing a portfolio of high-value accounts while helping build a more consistent and scalable account management function across Interra Health.
  • This role may support either DoseSpot or pVerify based on business need and is expected to evolve as the company continues moving toward a unified, segment-based account management model.
  • The role reports to the Head of Account Management and partners closely with Sales, Product, Support, Marketing, and Operations to improve retention, strengthen executive relationships, and create clearer visibility into customer health, risk, adoption, and growth opportunities across the segment.

Responsibilities

  • Own a portfolio of high-value accounts with full accountability for retention, growth, and executive relationship management - including business reviews, renewal planning, and C-suite engagement.
  • Own proactive outreach to the segment book when new products or features roll out - not waiting for clients to discover them
  • Surface friction points - product gaps, support patterns, onboarding challenges - in a data-informed way that drives action across the business.
  • Partner with the Head of Account Management to develop consistent AM processes, playbooks, forecasting practices, and operating rhythms.
  • Partner cross-functionally with Product, Support, Sales, Marketing, and Operations to advocate for customer needs and manage complex escalations.
  • Support the transition from product-based to segment-based account management, helping shape structure and process along the way.

Requirements

  • Typically requires 7+ years of experience in Account Management, Customer Success, or a similar post-sale commercial role, along with a Bachelor's degree or equivalent practical experience.

Skills

  • Identifies patterns across accounts and translates them into scalable solutions, process improvements, and escalation priorities.

Compensation

  • We invest in connection-join us for an annual offsite to collaborate, build relationships, and have some fun together.

Benefits

  • We also provide a one-time home office stipend to set up your workspace, plus a monthly Wi-Fi reimbursement.
  • Flexible scheduling and core collaboration hours (10:00 AM - 3:00 PM ET), giving you space for both deep work and real life.
  • 🌴Time off that you're expected to use
  • Flexible PTO designed for real recharge, plus 17 company holidays, paid sick leave, and paid parental leave.
  • 💙Comprehensive health coverage
  • Choose from multiple medical plan options with significant company premium contributions, along with dental (including orthodontia) and vision coverage for you and your family.
  • Includes company contributions to HSA/FSA accounts (based on plan selection).

Company info

  • Interra Health is a fast-growing healthcare technology company transforming how providers and patients navigate the prescription journey. Formed through the merger of DoseSpot, Arrive Health, and pVerify, Interra Health delivers trusted eligibility, real-time coverage and pricing insights, prescribing tools, and pharmacy transparency at the point of care-helping providers make informed decisions and patients access the right medications with greater clarity and affordability. Backed by strong market momentum and a bold vision for the future of connected care, Interra Health offers the chance to join an innovative, mission-driven team working at the intersection of software and healthcare to reduce friction, improve access, and make the healthcare experience better for everyone.
  • The Role:
  • The Lead Account Manager is a strategic, customer-facing player-coach responsible for managing a portfolio of high-value accounts while helping build a more consistent and scalable account management function across Interra Health. This role may support either DoseSpot or pVerify based on business need and is expected to evolve as the company continues moving toward a unified, segment-based account management model. The role reports to the Head of Account Management and partners closely with Sales, Product, Support, Marketing, and Operations to improve retention, strengthen executive relationships, and create clearer visibility into customer health, risk, adoption, and growth opportunities across the segment.
  • Interra Health is a fast-growing healthcare technology company transforming how providers and patients navigate the prescription journey.
  • Formed through the merger of DoseSpot, Arrive Health, and pVerify, Interra Health delivers trusted eligibility, real-time coverage and pricing insights, prescribing tools, and pharmacy transparency at the point of care-helping providers make informed decisions and patients access the right medications with greater clarity and affordability.
  • Backed by strong market momentum and a bold vision for the future of connected care, Interra Health offers the chance to join an innovative, mission-driven team working at the intersection of software and healthcare to reduce friction, improve access, and make the healthcare experience better for everyone.
  • Lead joint planning conversations with customers to uncover growth opportunities and deepen platform adoption.
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This listing is sourced directly from Interrahealth's careers page and normalized into a canonical job model.