TRI Mach Group INC
Business Applications Manager
Elmira, Ontario, Canada
Sponsorship not specified$90k-$120kDetected 7 days ago
AccessibilityCRMExcelERPLeadershipCommunicationCollaborationProblem SolvingMentoringPublic SpeakingMicrosoft OfficeInternal Audit
About the role
- $90,000 - $120,000 The salary range provided in this posting is intended as a general guideline.
Responsibilities
- Oversee support for end user tickets related to new and existing business applications, ensuring timely resolution and quality service Develop and deliver training for new and existing users on business applications, providing guidance and support as questions arise Manage, mentor, and support Business Applications team members while promoting accountability, collaboration, and continuous development Lead the setup and configuration of business applications, including licensing, permissions, and user access requirements Maintain oversight of data entry standards, data hygiene, and system maintenance across ERP, CRM, and other business platforms Create, review, and maintain process documentation and instructional materials to ensure they remain accurate, consistent, and user-friendly Plan, perform, and coordinate user acceptance testing to confirm systems meet business needs and functional requirements Lead cross-functional problem-solving efforts to resolve business or systems issues and improve application performance Partner with IT to ensure systems remain connected, compatible, secure, and aligned with business requirements Provide leadership and support for system upgrades, implementations, enhancements, and continuous improvement initiatives Manage vendor and developer relationships to support third-party applications, issue resolution, customizations, and ongoing system improvements
Requirements
- For over 30 years, Tri-Mach has remained passionate about providing state-of-the-art machinery and innovative new solutions to our communities' most vital industries.
Compensation
- For The Role: $90,000 - $120,000 The salary range provided in this posting is intended as a general guideline.
- Final compensation will be determined based on a number of factors, including a candidate's experience, skills, qualifications, and geographic location, as well as internal equity and budget considerations.
- TMG is committed to offering a fair, equitable, and competitive total compensation package that reflects the value each individual brings to the organization.
Benefits
- Final compensation will be determined based on a number of factors, including a candidate's experience, skills, qualifications, and geographic location, as well as internal equity and budget considerations.
Equal opportunity
- We are committed to diversity and inclusion.
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