Capital Bank, N.A.

Customer Service Representative

Raleigh, NC

Sponsorship not specified$18k-$24kDetected 65 days ago

Outbound SalesExcelCustomer SupportResearchCommunicationMicrosoft Office

About the role

We stand as a publicly traded company (NASDAQ: CBNK) with over $3 billion in assets.
Come join a bank where our employees thrive and are engaged in meaningful work.
For the last 6 out of 7 years, Capital Bank was named one of the "Best Banks to Work For" in the U.S. by American Banker.

Responsibilities

Actively support all marketing campaigns.
Strong interest in building a career in the Financial Services Industry
Including Paid Charity Hours to support volunteer opportunities

Compensation

Base Salary Range: $18.00- $24.00 hourly.
Final determination of where you are at in the salary range is based on numerous factors such as geographical location, relevant experience, skill set, education, and ability to meet qualifications within the job description.
Additional Compensation: This role will include a yearly annual target bonus based on individual performance.
Working Arrangements
This role is expected to work in office Monday through Friday at assigned work location.
Join a growing company with a culture that fosters an entrepreneurial spirit

Benefits

Generous Paid Time Off and Paid Holidays
Paid Parental Leave, Employee Recognition Program, Leadership Program, Tuition Reimbursement Program, Employee Bank Checking Account, and much more!
Minimum Education & Experience
One year of college education or equivalent work experience
Join a growing company with a culture that fosters an entrepreneurial spirit
Comprehensive benefits package including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more?

Company info

Capital Bank N.A. is headquartered in Maryland and has been serving our communities since 1999. We stand as a publicly traded company (NASDAQ: CBNK) with over $3 billion in assets. We offer commercial and consumer banking services to clients primarily in Maryland, DC, and Northern Virginia, alongside two nation-wide lending brands
Capital Bank Home Loans and OpenSky, a credit card division that offers and services credit cards across all states. Our personalized approach to banking, paired with cutting-edge technology solutions and a comprehensive suite of products and services, fuels our growth, and enables us to support our customers at every stage in their financial journey.
Come join a bank where our employees thrive and are engaged in meaningful work. For the last 6 out of 7 years, Capital Bank was named one of the "Best Banks to Work For" in the U.S. by American Banker.
Position Purpose
Responsible for performing tasks directly related to servicing deposit accounts which include but are not limited to processing financial transactions, opening new accounts, processing changes to existing accounts, and conducting research to resolve problem situations.
Ensure a high level of customer satisfaction through the delivery of superior service.
Identify opportunities to cross-sell additional products and services to existing customers.
Working in partnership with Relationship Managers, Commercial Lenders, and Treasury Management Specialists, assist customers with the establishment of new deposit accounts and ancillary deposit services.
Participate in outbound calling activities.
One year of experience in a cash handling position; preferably as a Teller in a Bank or Credit Union
Commitment to the delivery of superior customer service
Ability to work successfully with a wide variety of people in a team environment

Equal opportunity

Capital Bank, N.A. is an E-Verify, Affirmative Action and Equal Opportunity Employer.
Capital Bank, N.A. is an E-Verify, Affirmative Action and
Equal Opportunity Employer.

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