FeverUp

FeverUp

Event General Manager - San Francisco

San Francisco

Sponsorship not specified$70k-$80kDetected 20 days ago
HelmAccessibilityProject ManagementLead GenerationOutbound SalesBudgetingExcelCustomer SupportLeadershipCommunicationMentoringOrganizational SkillsPrimavera P6

About the role

  • The General Manager role is responsible for end-to-end management of Aura in San Francisco.
  • You will be the operational owner and accountable for ensuring world class operational execution, exceptional customer service, and financial efficiency.
  • Based in San Francisco, the General Manager will sit within the local site Management Team and report directly to the Fever Originals Local team.

Responsibilities

  • Manage group bookings strategy and execution, including closing to inbound leads and conducting outbound lead generation efforts in the market.
  • Develop and implement programming ideas to drive attendance and revenue (e.g., special events, corporate partnerships, themed experiences).
  • Maintain a customer-first culture, ensuring exceptional guest interactions and positive experiences.
  • Collaborate with the management team to implement promotional initiatives and partnerships, as well as support local outreach efforts.
  • Lead day-to-day venue operations, ensuring a smooth, safe, and high-quality guest experience across all sessions.
  • Support onboarding, training, and mentoring of new team members.
  • Manage staff payroll, ensure accurate timecards, and complete daily and weekly staff reporting.

Requirements

  • 5+ years of experience in operations, hospitality, live entertainment, franchise management, or a related industry.
  • Comfort in driving group sales efforts, including responding to inbounds and driving outbound efforts
  • An understanding of budgeting and controlling expenses and retail operations, including the ability to diligently track ongoing expenses
  • Leadership and management skills and ability to communicate effectively in oral and written communication
  • Ability to problem-solve and think quickly on your feet.
  • Ability to stand for extended periods of time
  • moderate level of physical ability is required
  • Reliable transportation and ability to arrive on time for scheduled shifts
  • Proficiency in Google Suite (e.g., sheets / excel)

Nice to have

  • Encouraged to have knowledge of live entertainment and a certain passion for the brand
  • live events and/or theme park experience is a plus!

Compensation

  • Salary range - $70-80k USD + attractive bonus component on top for strong performance.

Benefits

  • Salary range - $70-80k USD + attractive bonus component on top for strong performance.

Company info

  • Fever's Blog | Tech.Eu | TechCrunch
  • Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count.
  • Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities.
  • We encourage everyone to apply!
  • If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.
  • We're Fever, the world's leading tech platform for culture and live entertainment.
  • Our mission?
  • To democratize access to culture and entertainment.
  • With our proprietary cutting-edge technology and data-driven approach, we're revolutionizing the way people engage with live entertainment.
  • Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.
  • Our results?
  • We've teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors!
  • Impressive, right?
  • To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!
  • Ready to be part of the experience?
  • Now, let's discuss this role and what you will do to help achieve Fever's mission.
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This listing is sourced directly from FeverUp's careers page and normalized into a canonical job model.