dan
TravelAssist Case Manager
Durham, North Carolina · Full-time
Sponsorship not specifiedDetected 20 days ago
CommunicationTime ManagementMicrosoft Office
About the role
- Members who need assistance call DAN's emergency hotline where queries are triaged by medical consultants who work with the treating physician to determine the medical needs and possible medical transportation needs of the member.
- Once a plan is finalized, the case is transferred to the TravelAssist Case Manager who is responsible for the operational execution of the mission.
- Missions often begin with an emergency medical transportation to the closest medical facility.
Responsibilities
- Work with other DAN departments to develop and maintain an international database of local providers (air ambulance, hospitals, ) to supplement the existing Hyperbaric Chamber and Referral Physician databases.
Requirements
- must be self-motivated and able to work in high-pressure situations.
- Excellent organizational and time management skills, with the ability to multi-task, problem solve, prioritize, delegate, and meet critical deadlines.
- Typing and computer skills with proficiency in Microsoft Office
Nice to have
- medevac transport services, and understanding of flight physiology is a plus.
Compensation
- Commensurate with experience
Benefits
- Work with the DAN Medical Services department to develop clear lines of responsibility for case management and efficient SOPs for the management and transfer of
- Inform members of available DAN membership and insurance benefits so the member can make informed
- Proven working experience in travel assistance and/or medical case management, including expertise and knowledge in emergency/critical and acute care
This listing is sourced directly from dan's careers page and normalized into a canonical job model.