OGC Global

Market Research and Insights Analyst

New York, New York, United States · Full-time

Sponsorship not specifiedDetected 133 days ago

StatisticsProject ManagementStakeholder ManagementVendor ManagementResearchCommunicationTime ManagementPublic SpeakingMicrosoft Office

About the role

The ideal candidate for this position is bright, curious, detail-oriented and passionate about using data to help improve the customer experience.
This position provides an excellent opportunity to apply your strong analytical background to the Market Research and Customer Experience domain, while working directly with global, Fortune 500 companies.
Include: Managing research projects, including vendor management, stakeholder communication, operational oversight, and ensuring consistency across large-scale trackers.

OGC is a boutique research and consulting agency specializing in data-driven strategy, quantitative analytics, and Customer Experience (CX) program design and optimization.
The team at Comcast provides research support and market research insights across Comcast's divisions and product lines.
This team executes quantitative and qualitative market research projects to support the organization in making informed decisions based on insightful market research data.
The Comcast team is seeking a Market Research & Insights Analyst on a full-time basis to support various market research activities.
In this role, you will work directly with our clients and deliver consulting projects to senior stakeholders.
Providing project management and analytical support, including developing detailed project plans, tracking progress, and managing resources to meet objectives within scope, budget, and timelines.
Supporting survey design by collaborating with stakeholders to define objectives, creating survey instruments, and implementing quality control measures to ensure data accuracy and reliability.

Bachelor's degree in Social Science, Management, Statistics, Computer Science, or a related field from a top university.
3-5 years of experience in market research, customer experience management, or related fields, preferably with experience in an agency or client-side role.
Strong quantitative research skills, including demonstrated ability to analyze data and generate insights.
Ability to learn new tools and methodologies quickly
experience with Conjoint and MaxDiff analysis is advantageous.

Experience with survey-based market research, including programming tools like SurveyMonkey, Decipher, Qualtrics, Suzy, or My-Take (preferred but not required).

Strong PowerPoint skills, focusing on quickly creating clear, professional decks with visuals.

We work with some of the world's largest organizations across a variety of industries, including Financial Services, Specialty Retail, Telecommunications, Hospitality and Software, helping them to gain a deep understanding of their customers, develop actionable insights, and improve business processes.
This role provides a great opportunity for a dynamic individual to become part of a diverse, high-performing team in a large organization and be exposed to a range of cutting-edge market research methodologies and the research operations mechanism that drives it.

This listing is sourced directly from OGC Global's careers page and normalized into a canonical job model.