Choice Hotels International Services Corp.
Front Office Representative
Sunnyvale CA - Radisson Hotel Sunnyvale - Silicon Valley · Full-time
Sponsorship not specifiedDetected 30 days ago
ExpressAccountingCustomer SupportCommunicationPublic Speaking
About the role
- Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world.
- A challenger in the upscale segment and a leader in midscale and extended stay, Choice ® has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories.
- The award-winning Choice Privileges ® loyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks.
Responsibilities
- In compliance with the Immigration Reform and Control Act of 1986, this offer of employment is conditional upon your presenting documents verifying your identity and legal authorization to work in the United States.
Requirements
- Ability to stand, stoop or bend for entire shift
- Ability to lift up to 20 pounds
- Background checks are also required before employment begins.
Nice to have
- Receives and processes incoming guests
- Ensure a delightful, seamless arrival and departure for our guests.
- Greets guest and processes hotel registration and other transactions
- Keeps current on hotel accommodations, services and local attractions
- Handles all guest compliments, comments, observations and challenges in a timely manner to effectively achieve full guest satisfaction
- Records resolutions to guest complaints on the "Make it Right" log
- Works with other departments as appropriate to arrange for services requested by the guest
- Stays current with developments in the hotel by reviewing and updating the communication log
Compensation
- Compensation $21.00/hr
Benefits
- Excellent benefits package including, health, dental, vision, long term disability, pet insurance, 401K
- Vacation pays, personal holiday pay
Equal opportunity
- equal opportunity employer and affirmative action employer.
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